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Privacy Policy

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Effective Date: August 13, 2026
Last Updated: August 13, 2026

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Hair & Scalp Clinic of Indianapolis Inc. (“Hair & Scalp Clinic,” “we,” “us,” or “our”) operates www.hairandscalpindy.com (the “Website”) and provides hair and scalp services, products, memberships, and appointment booking services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Website, create an account, purchase products or services, enroll in a membership, schedule an appointment, or otherwise interact with us.

By using our Website or services, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect information you provide directly to us, information collected automatically when you use our Website, and information processed through service providers that help us operate our business.

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Information You Provide

Depending on how you interact with us, we may collect:

  • Your name;

  • Email address;

  • Telephone number;

  • Mailing address;

  • Billing and shipping address;

  • Account login and membership information;

  • Products and services purchased;

  • Order and transaction history;

  • Appointment dates and times;

  • Services selected or booked;

  • Appointment and service-related information you voluntarily provide;

  • Membership and subscription information;

  • Communications you send to us;

  • Information submitted through forms on our Website; and

  • Payment and transaction information necessary to process purchases, memberships, and appointments.

We do not intentionally request or collect health or medical information through our Website. Please do not submit health or medical information through Website forms, appointment-booking fields, email, or other online communications unless we specifically request such information through an appropriate method.

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Payment Information

Payments made through our Website may be processed using Wix Payments and Wix's payment services.

We may receive information about a transaction, such as the amount paid, transaction status, payment method, and related order information. Payment card information may be processed by Wix or its payment-processing providers rather than being directly stored by Hair & Scalp Clinic of Indianapolis Inc.

Wix states that its payment environment is designed to meet applicable payment-card security requirements, including PCI DSS standards. 

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Appointment and Booking Information

Our Website uses Wix Bookings to allow customers to schedule appointments and manage bookings.

When you schedule an appointment, we may collect information such as your name, contact information, selected service, appointment date and time, payment status, and other information necessary to manage and provide the requested service.

Wix Bookings can also maintain booking and payment history associated with a customer account. 

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Membership Information

If you create a membership account or purchase a membership, we may collect information necessary to establish and administer your membership, including:

  • Membership type;

  • Membership status;

  • Purchase and payment history;

  • Membership start and renewal dates;

  • Services or benefits used;

  • Appointment history; and

  • Account preferences.

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2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Links clicked;

  • Date and time of Website visits;

  • Referring and exit pages;

  • General geographic information derived from your IP address; and

  • Information about how you interact with our Website.

This information may be collected through cookies, pixels, analytics tools, log files, and similar technologies.

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3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to:

  • Operate and secure the Website;

  • Remember preferences;

  • Keep you signed into your account;

  • Support shopping-cart and checkout functionality;

  • Support appointment booking;

  • Understand Website traffic and usage;

  • Improve Website functionality;

  • Analyze customer interactions; and

  • Support marketing and advertising activities, where applicable.

Because our Website is operated using Wix, Wix and third-party services integrated with our Website may use cookies and similar technologies.

Wix provides Website owners with privacy tools that can be used to manage cookie consent and certain visitor privacy preferences. Wwix.com

You may also control or disable certain cookies through your browser settings. Disabling cookies may affect some Website functionality.

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4. How We Use Personal Information

We may use personal information to:

  • Provide our products and services;

  • Process and fulfill orders;

  • Process payments;

  • Manage customer accounts;

  • Manage memberships;

  • Schedule, confirm, reschedule, and cancel appointments;

  • Provide appointment reminders;

  • Provide in-person services;

  • Communicate with customers about orders, appointments, memberships, and accounts;

  • Respond to customer questions and requests;

  • Provide customer support;

  • Send transactional and service-related communications;

  • Send promotional communications where permitted by law;

  • Improve our Website and services;

  • Understand Website usage and customer preferences;

  • Detect and prevent fraud or unauthorized activity;

  • Protect the security of our Website and business;

  • Maintain business and financial records;

  • Comply with applicable laws and legal obligations; and

  • Establish, exercise, or defend our legal rights.

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5. How We Share Personal Information

We may share personal information when reasonably necessary to operate our business and provide our products and services.

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Wix

Our Website is operated using Wix. Wix may process personal information on our behalf in connection with Website hosting, customer accounts, payments, bookings, memberships, communications, security, and other Website functions.

Wix publishes its own privacy policy explaining how Wix processes information in connection with its services.

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Service Providers

We may share information with service providers that assist us with:

  • Website hosting and operation;

  • Payment processing;

  • Appointment scheduling;

  • Membership management;

  • Email and text communications;

  • Website analytics;

  • Marketing;

  • Fraud prevention;

  • Security;

  • Information technology; and

  • Customer support.

These providers are permitted to use personal information as reasonably necessary to provide services to us and subject to applicable contractual or legal requirements.

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Legal and Safety Reasons

We may disclose personal information when reasonably necessary to:

  • Comply with a law, regulation, subpoena, court order, or other legal process;

  • Respond to a governmental request;

  • Protect our rights or property;

  • Protect the safety of our customers, employees, or others;

  • Investigate suspected fraud or security incidents; or

  • Establish, exercise, or defend legal claims.

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Business Transfers

If Hair & Scalp Clinic of Indianapolis Inc. is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

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6. Marketing Communications

We may send promotional emails, text messages, or other marketing communications when permitted by applicable law.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the email.

If you receive promotional text messages, you may opt out by following the instructions provided in the applicable message, such as replying “STOP” where supported.

Opting out of marketing communications does not necessarily prevent us from sending transactional or service-related communications, such as appointment confirmations, appointment reminders, order confirmations, membership notices, or account-related communications.

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7. Appointment Reminders and Communications

We may use your contact information to communicate with you about appointments and services you have requested.

These communications may include:

  • Appointment confirmations;

  • Appointment reminders;

  • Appointment changes;

  • Cancellation notices;

  • Rescheduling notices;

  • Service-related communications; and

  • Follow-up communications relating to an appointment or purchase.

Wix Bookings supports appointment-related communications and can track booking events associated with services. 

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8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services;

  • Maintain customer and membership accounts;

  • Maintain appointment and transaction records;

  • Complete and document purchases;

  • Resolve disputes;

  • Prevent fraud;

  • Comply with legal, accounting, tax, or regulatory obligations;

  • Enforce our agreements; and

  • Protect our legitimate business interests.

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

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9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Because no electronic transmission or storage system can be guaranteed to be completely secure, we cannot guarantee absolute security of personal information.

Wix states that its platform uses security measures including HTTPS/TLS encryption, encryption of data at rest, and security controls designed to protect user information.

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10. Your Privacy Choices

Depending on applicable law and your state of residence, you may have certain rights concerning your personal information.

These may include the right to:

  • Request access to personal information we maintain about you;

  • Request correction of inaccurate information;

  • Request deletion of certain personal information;

  • Request information regarding our collection or use of personal information;

  • Opt out of certain marketing communications;

  • Manage certain cookie preferences; and

  • Exercise other rights provided by applicable state privacy laws.

Certain information may be exempt from deletion or other requests when we are required or permitted to retain it by law or when retention is necessary for legitimate business purposes.

To submit a privacy request, contact us using the information in the Contact Us section below.

We may need to verify your identity before processing certain requests.

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11. State Privacy Rights

Certain U.S. states have enacted privacy laws providing residents with specific rights concerning personal information.

If a state privacy law applies to Hair & Scalp Clinic of Indianapolis Inc. and your information, we will provide the rights and disclosures required by applicable law.

Depending on the applicable law, these rights may include access, correction, deletion, portability, and the ability to opt out of certain processing activities.

We will not discriminate against you for exercising privacy rights provided by applicable law.

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California Residents

If applicable California privacy laws apply to our business, California residents may have additional rights concerning their personal information, including rights relating to access, deletion, correction, and certain forms of sharing or targeted advertising.

California residents may contact us using the information below to exercise applicable rights.

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12. Third-Party Websites

Our Website may contain links to third-party websites, social media platforms, or other services that we do not control.

If you follow a link to a third-party website, that website's own privacy policy and terms will apply.

We are not responsible for the privacy or security practices of third-party websites.

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13. Children's Privacy

Our Website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

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14. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our Website may not respond to every Do Not Track signal.

Where applicable law requires us to recognize a browser-based privacy preference signal, we will comply with applicable requirements.

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15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or applicable legal requirements.

When we update this Privacy Policy, we will change the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

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16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to submit a privacy request, please contact us:

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Hair & Scalp Clinic of Indianapolis Inc.

Website: www.hairandscalpindy.com

Email: info@hairandscalpindy.com

Mailing Address:
9135 N Meridian St. Suite C3
Indianapolis, IN 46260
United States

Effective Date: August 13, 2026

Last Updated: August 13, 2026

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